Tag Archives: ROI

Can Creativity Be Induced?

Volume 3, Issue 38

Waves booming, the expletives of gulls as they glide like white boomerangs buzzing us, scouting for handouts. I’m sitting with Lalita at breakfast on the terrace at the Malibu Beach Inn, reading The New York Times and I come across a book review reprinted from the Financial Times of London of the new book The Myths of Creativity: The Truth About How Innovative Companies and People Generate Great Ideas by David Burkus.

According to Burkus, taking the review at face value, Plato and the other dons of antiquity were deluded and superstitious in believing that creativity was conferred only on certain humans and that moments of inspiration were given to them by the gods; that even today the popular notion that an “Aha!” moment exists is foolishness, and that creativity really comes down to hard work by large numbers of people working together to generate “creative ideas”. To which my first thought is “Why does it have to be one way and not the other, why can’t there be some truth in all of these ideas?”

The author reportedly goes on to point out that the efforts by organizations to instill increased creativity often backfire, instead causing people to conform so as to belong to a new groupthink where they hold back ideas that they fear would rile the comfort of the tribe and thus cause themselves to become treated like outsiders. This part also has the ring of some truth in it, as I’ve been in such situations, though found myself and a few others quite willing to bear the risk of contrarian creativity.

The book deserves to be read before coming to any conclusions about it, and it surely provokes useful thought if even its review does so. Yet all books that take seeming black and white positions from the title forward would in my estimation have low likelihood of portraying the complexity of the real world as it exists. I will apologize in this space if after reading it I must eat those words, for the review is not the book, the map is not the territory, as S.I. Hayakawa liked to say.

In my practice both at Bill Harvey Consulting and at The Human Effectiveness Institute I’ve often been asked to lead workshops aimed at increasing individual and group creativity and performance. My book Mind Magic is specifically tasked at doing that, and one edition of the book was even experimentally titled Freeing Creative Effectiveness. So as you can see I have a dog in this race, and a potential axe to grind. 😀

Can I prove that I’ve ever induced creativity by a book or workshop or any other means? Alas, no scientific proof yet (we’ll do A/B testing at some point), although anecdotal circumstantial evidence abounds in thousands of letters from readers, including this review from Dan Goleman:

“Highly recommended… will loosen your moorings and open you to creative vistas.” — Dr. Daniel Goleman

Science of course considers individual reports subject to placebo effect and various other biases including the desire to be nice.

In group work, there have been similarly non-definitive measurements. When Richard Zackon and I did an ARF creativity workshop last year it got good scores from the participants and many nice emails. Several people even followed up with telephone consultations. And beyond kind words there has been evidence that one day’s worth of a creativity-inducing workshop has had major positive effect on the directions that leaders of major companies took soon afterward.

I was amazed at the creativity I found in high-ranking officers of two different military branches during workshops I led. In one war game I created, a female officer in charge of a powerful group of units took the bait of my scenario to find a solution even more creative than the one I was going to reveal at the end had nobody thought of it.

The placebo effect and its counterpart in groups, the Hawthorne Effect, suggest that false effects can be caused simply by paying special attention to people. And yet why call these effects “false”? If one can remove pain with salt water and the powers of the subconscious why not use it? If one can cause creative behavior with hand waving, why not take all you can get?

Coming back to the Myth of Creativity book, one of its conclusions ascribed by the review is that creativity is best fostered in organizations where it is challenged. Necessity is indeed the mother of invention, and compressing a spring or irritating an oyster analogies do apply to inducing creativity. I used to tell my team at a certain large agency that the repressive conduct of my boss at the time was an opportunity to be “creative within constraints”.

At the aforementioned ARF creativity workshop, we had the participants anonymously hand in ratings of their own organization on a ten-point scale of creativity repressiveness and siloed confusion. The range of scores we received covered practically the entire range from zero to ten. Take a look at your own organization and see what score you would give it. 🙂

Other than distributing our book and video to your team or doing our workshop, or doing similarly with other interveners from outside the organization, what else can you do? Guard against simulated creativity-inducing exercises, which can backfire. Give people autonomy within the bounds you feel each is equipped to handle and then give a bit more. Give people permission to try new things even if they might fail. When someone screws up, be kind yet honest. Don’t just simulate that, be authentic. Check the effect on target to be sure you’re not kidding yourself to make yourself feel good when you might have actually crushed them.

One way I found it easy to get bollixed organizations to be more creative is to interview the employees and get their creative ideas and then feed those ideas to the top person who can then take credit. That person was always the bottleneck and would only act on creative ideas if he/she could take credit for them. Before the intervention, good ideas had come up in meetings and been shot down, and months had passed until the top person was able to forget that the idea had been mentioned before, then putting it in new garb and “inventing” it as his/her idea. Thus the organization lurched forward, driven by organizational creativity with a delay cycle equal to how long it took the top person’s ego to forget and reinvent.

The notion that the “Aha!” moment is a fiction strikes me as funny. I have had this experience all my life, of ideas putting themselves together in a flash. Carl Jung and William James and many others define the intuition as the mind’s way of suddenly making logical connections among bits of information lying around. Saying that this process does not exist is amusing. Daniel Goleman’s description of the way the brain works at these moments would seem to add further veracity to the existence of “Aha!” moments in fact.

As to Plato’s being superstitious in considering that inspiration can come from levels above human consciousness, please see my new book when it comes out, You Are The Universe: Imagine That, which postulates that all observed phenomena including the paranormal and religious can be accounted for by my Theory of the Conscious Universe, in which we are all one Self living through many avatars, one biocomputer server networked to many clients. In that picture of reality, Plato could easily have been right.

Best to all,

Bill

Follow my regular blog contribution at Jack Myers Media Network: In Terms of ROI. It is in the free section of the website at Bill Harvey at MediaBizBloggers.com.

Useful Transcendence Techniques in Mental Wrestling

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Volume 3, Issue 37

Fluttering saffron leaves wave at me through all the windows that surround. It is another ecstatic autumn day here in the Hudson Valley. Inside the house, décor projections of Lalita’s beauty catch my eye as I sit to write to you.

The subject as always is living in the Flow state (the Zone), and employing psychotechnology to get there. My recurring theme: it’s easiest to get there through an earlier state of awareness, the Observer state.

Educators at their best have toyed with the notion of providing courses in Thinking (click and scroll to Majoring in Thinking), allowing students to major in it. The second article at this link uses the term “metacognition” to describe thinking about thinking, and being cognizant of one’s own prior thought. This is exactly the Observer state if one is focused only on the thinking dimension, but instead of thinking out of the box, folks ought to consider getting out of the box called thinking. There is also intuition, perception, and emotion to be cognizant of within oneself. The Observer state then is to be aware of all of this stuff that is going on within, without losing observant attention to the apparently-outside world. So in the end it is all about attention.

Brilliant psychological work has been done by Piaget in recognizing the high abstract level of thinking he dubbed the Formal Operational Level. In my new book, You Are The Universe: Imagine That, I suggest that as a race we reached this level for the first time when cave paintings and then written language appeared, which happened only very recently in our embryonic species career. This triggered such acceleration in information input to each of us that we mostly operate below the Piagetian level due to distraction. More recently other brilliant psychologists and researchers have named a new even-higher level of thinking called Systems Thinking; however, one is still locked into the trap of acting as if thinking is the whole of the self. Flow state and even Observer state require that one is in one’s body feeling the emotions, receiving the perceptions, and attuned to the subtle guidance system of the intuition. In fact the intuition is the most valuable platform in terms of Systems Thinking, where the more precise term might be Systems Perception.

Within the sphere of the emotions there is a crucial dimension called motivation. Here the leading psychological minds of the twentieth century include Maslow and Erikson, each of whom offers a specific set of levels the individual passes through on the ladder to the highest states of consciousness. At Maslow’s highest stage, one is motivated by morality, creativity, spontaneity, problem solving, lack of prejudice, acceptance of facts. This is a very good description of the Observer state, and the spontaneity part of it is suggestive of the Flow state.

In fact it is the lack of prejudice and acceptance of facts that best characterizes the Observer state among Maslow’s list of terms. Below the Observer state one is operating through a distortion lens caused by wounds one has received and habitual defensive patterns one has robotically adopted to cope with these wounds.

Wrestling the angel in transcending the wounded ego self, which is the true/higher inner jihad, one learns the traps one’s opponent (the ego) gets one into, and the escapes by which one extricates one’s higher true self. Incoming gets autoclassified by the ego self and this autotriggers certain reactions —look for these reactions and let them float downstream, disidentifying with and annihilating them. This keeps or gets one into the Observer state, the launch pad from which Flow can occur. Emotional reactions to be on guard against are: anger, negative judgment, unease/fear, envy, and irritation/impatience.

These emotional reactions are signs of the nonacceptance of fact, and the existence of prejudice in oneself. One is projecting a subjective expectation rather than observing objectively. This reduces one’s problem-solving ability, bringing one down below the Formal Operational Level.

Woodstock Roundtable host Doug Grunther, himself a psychologist and dream therapist who has interviewed many deep thinkers, commented in a recent radio interview with me that “higher” states of consciousness ought to really be called “deeper” states of consciousness, because these states come from deep down within oneself. I would agree and add that they come from deep down within the One Self too. So in what sense are they “higher”?

The stated purpose of my nonprofit Human Effectiveness Institute is the improvement of decision making. Our objective in understanding psychotechnology and getting more people into Observer and Flow states more often is so that we can run ourselves and the world better, be more competent, more effective, more creative. “Deeper” may be more descriptive and explanatory, but “higher” illustrates the rise from lower dysfunctional levels.

Takeaway: notice and nullify the prejudicial instant reactions of anger, negative judgment, unease/fear, envy, and irritation/impatience. Accept the facts and get on with finding creative and effective solutions. This will bring more pleasure to you and yours, and radiate outward as positive energy to the ends of the universe.

Best to all,

Bill

Follow my regular blog contribution at Jack Myers Media Network: In Terms of ROI. It is in the free section of the website at Bill Harvey at MediaBizBloggers.com.

What Is Death?

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Volume 3, Issue 35

A great man passed away the other day. Joseph Lambert served his country in Vietnam, never flinching from the dirtiest jobs to protect others from having to do them. It was possibly the latent effects of Agent Orange in which he was once hip deep that ultimately took him.

Unbeknownst of this loss to mankind, I was in a magical apple orchard in upstate New York watching my granddaughter Gabrielle pick apples, red and gold. A small deer looked at us and ballet’d from the glade. Shifting, slanting spotlights played from the skies through the autumn colors. Gabrielle’s mood changed abruptly seeing the foreleg of a small deer lying in the leaves.

Sex and death: Woody Allen’s favorite themes. We know what sex is, but do we really know what death is?

Delivering a eulogy at my father’s death years ago I said “We come into this world, we know not from where; we leave, and we really know not to where we go. Science tells us that the universe conserves matter and energy, neither can ever be destroyed. If Nature conserves these things, would she not also conserve something much more valuable — consciousness?”

Since humankind has wondered, there have been two schools of thought about the nature of reality. Accidental Materialists, may be the dominant group today, if not in what people say then certainly in the way they act. This group believes that matter is the primary substance of the universe, and that the universe is an accident, and so is life, consciousness, and love. For about a hundred years until the second half of the 20^th century, Western psychology believed that consciousness was an epiphenomenon, that the decisions we think we are making are just rationalizations of the actions we took driven by electrochemical and mechanical causes.

The other group, which in Plato’s time were called Idealists, believes that consciousness is the primary substance of the universe, and matter/energy are representations which exist within consciousness. This position is actually more defensible from an empirical epistemological viewpoint. Since all we truly know exists is consciousness, because it is the only phenomenon we perceive directly, the rest is coming through consciousness to us. In this worldview the universe is not an accident, has always existed, and the Big Bang is a recent local event in a larger picture.

From unusual direct experiences I have had all my life, my conviction is that there is only one Self, and everything in the universe is that Self having fun. However in some of Its manifestations, due to self-misidentification by the local self, that fun is perceived by the local self as suffering.

If I’m right, there is no death. At the end of a song, one might say that the music dies, and yet that song may be sung again and again after that never to be sung exactly the same way.

The local self may then awake in a new place, with the potential to remember the prior place, and to string it all together. If the Original Self as consciousness might be subject to information theory and thus behave the way software does, these avatars could each re-evolve over a series of lives the needed computing power to again inhabit fully the Original Self as a new personality aspect. I develop this idea in more detail in my soon to be released new book You Are the Universe: Imagine That.

If through unusual experiences one can gain realization of the self as being the One Self, the fear of death evaporates and the way one lives one’s life undergoes a profound change. Attachment to trivia falls away and in living the moment, Flow state (the Zone) becomes one’s natural state.

Joseph
O Nobly Born
Thou art embarked upon the great journey
Once again back in the arms of thy Self
Aiming always toward the Light
You whose great Light hath always shined
Love giver to all you perceive
Constant steady in your saintly support of the All in Each
You are Home.

Best to all,

Bill

P.S. I’ll be reading from and signing the latest edition of my book MIND MAGIC at the Golden Notebook Bookstore in Woodstock, NY on Sunday, October 20 between 2 and 3 PM. Please stop by if you are in the area.

Follow my regular blog contribution at Jack Myers Media Network: In Terms of ROI. It is in the free section of the website at Bill Harvey at MediaBizBloggers.com.

U.S. Shutdown and Showing the World What We Are Made Of

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Volume 3, Issue 34

Although there have been 17 shutdowns since 1977, this is only the second time in our history that Congress has threatened not to raise the debt ceiling, which would result in a potential default or at least slowdown on paying U.S. debts and could occur as soon as October 17. We all know what happened when Congress came to the edge of this cliff in 2011 — Standard & Poor’s lowered the perfect AAA rating enjoyed by the U.S. since such ratings have been in place — and the stock market took a significant hit (down 20% in the following months).

And that was without going over the cliff — markets reacted to the uncertainty created by a dysfunctional Congress in bringing the U.S. up to that edge.

Yes, we need to get our fiscal house in order, but threatening the full faith and credit of the U.S. is not the way to do it.

That said, something is telling us to balance our budget now, get creative about finding ways to be more efficient. The handwriting on the wall is saying it’s finally time to stop kicking the can down the road.

Meanwhile the first manifestation of our leadership is not to get creative and solution- oriented, but to continue the finger pointing. This just wastes time during an emergency, which seems practically a treasonable offense.

Too bad Congress keeps getting paid while other Federal workers are laid off. The surest way to concentrate their minds on solutions would be to embargo their pay. However, there is no time to consider options that would take too much time to activate; it is a time to be pragmatic about what can realistically be done quickly. Making Congress more accountable is something that should be tackled long range, not now.

This is the kind of challenge that can bring out the best in people. First they have to get past the anger and blame, the natural first reactions. Those with the right stuff will get past those predictable but useless reactions the fastest. And on to solution thinking and creativity. Not just passionate speeches.

Creativity in government is almost an oxymoron. Old ideas are hauled back out again whenever any challenge arises. The print/digital newsweeklies bring to light more creative ideas about what governments can do than government leaders themselves offer, despite hardworking staffs generating some creativity that I suspect runs into walls.

Scenarios that we would like to see, things each of us can do right now to help out in this crisis:

Citizens write to advise each of their representatives that they will not get another vote unless they stop the blame game and start leading with creative solutions. (My great friend and lifelong mentor Norm Hecht writes: “The founding fathers did not foresee professional politicians. [Tighter] Term limits needed, otherwise giveaways get them elected.”)
Citizens set up a website where people could pledge voluntary donations to the Federal government. (Better yet, a highly-visible news or other organization takes on the job of publicizing and handling the compilation of pledges.) I will pledge an extra $2000/year over taxes until the budget is balanced. I would hope richer folk, corporations and even wealthy nonprofits would pledge donations at many higher orders of magnitude. Maybe some people from other countries would pledge too — America is still an important part of many people’s dream for what the world will be someday. If the donations equate to an average of $1000 for every person in the USA, that would be about $300 billion/year extra revenue to help the turnaround happen faster. I’m sure most of us remember the climax of the great Frank Capra classic “It’s a Wonderful Life” where the townsfolk appear out of nowhere with money that had been stuffed in their mattresses to bail out Jimmy Stewart’s hometown bank.
The U.S. does not accept volunteers working without pay because of the potential liability that these people will demand later to be paid for the work they did. This policy should be changed using release forms as the mechanism to remove that liability issue. People who can’t afford to pledge money could pledge their time if they can.
Since a large part of the shutdown is the Republican desire to thwart Obamacare, doctors and other health care professionals who have new health care ideas should step forward and speak up publicly, offering their recommendations for improving the existing Obama law. This could contribute to conflict resolution between the parties. Crystal Run Healthcare in Middletown NY is one example of how doctors are taking the lead in the development of accountable, data-driven, efficient and effective health care. Let’s rechannel the idea of destroying universal health care into refining the plan so that all can support it.
Each department in government should be mandated to write a plan to become more efficient and deliver more for less, and to write this plan in the next week. They need to be given a target e.g. 20% saving, or whatever the economists determine is the needed reduction for year one in order to reach a balanced budget and declining debts by x date. Tax revenues need a shot in the arm too, which realistically can only come from removing tax protections enjoyed only by the people and corporations who need them the least, i.e. by adopting whatever adjustments Warren Buffett might propose. This efficiency activation has been proposed many times before and never implemented except at state and local levels as a result of Federal cuts. But the need has never been as pressing as it is now.
A week later all efficiency plans and voluntary donation pledges should be summed up in the news media, and a government consensus forecast should be issued, showing the year not too far off when the U.S. government is fiscally back on track again, not increasing but paying down debt. Any departments whose plans fail to achieve the targeted percentage will be exposed to criticism, a point which should be made in advance.
Efficiency will probably mean temporarily having higher unemployment as Federal jobs are cut. Plans will be needed for retraining and helping these people find jobs mostly in the private sector, except for urgent infrastructure rebuilds, which can effectively be done by any sector as demonstrated by FDR.
Long-term changes emanating from such a new plan would include using the schools to better prepare individuals to discover the work at which they would excel and be happiest. This would include work-study programs with internships in the summer and at other times during the school year, with the goal of helping people find careers and jobs earlier in life that will make them happier and more successful.
Other long-term implications of the new plan might be to push down many non-military government functions to more local levels where it will be easier to find creative solutions for challenges such as taking people off of Federal welfare rolls by providing local government roles and helping to connect to nongovernment jobs they can usefully perform. This stuff is much easier among neighbors. Plato believed that city-states would lose the ability to manage complexity as soon as the Polis grew to over 1000 people. The degree of built-in inefficiency of trying to manage 300 million people across so many aspects of life demands a more massively parallel approach with distributed tasks rather than centralized ones.
Based on the hopeful soundness of this plan and its wide nonpartisan support, we will have showed the world — and ourselves — once again what we are made of.
With our own confidence restored, we might find it the right move to increase the debt limit slightly right now, but with declining limits over time to ensure that the efficiency plan is followed.
In the context of these positive changes, if it still becomes necessary to delay debt payments slightly, the world should not overreact. The idea of prioritizing certain debts over others has already been criticized by Wall Street as undermining confidence in America forever, and this is the last thing the world needs. The debt ceiling has to be raised, and the only responsible way to do that is with an efficiency plan to turn the whole situation around, a plan that requires the best minds to be heard in an organized and fast process. This should be facilitated by the highest digerati giving up sleep for the next month if necessary to collate all the ideation.

Can something like this be what actually happens?

What is the alternative?

Best to all,

Bill

P.S. I’ll be signing the latest edition of my book MIND MAGIC at the Inquiring Minds Bookstore in New Paltz, NY on Sunday, October 13 between 4 and 5 PM. Please stop by if you are in the area.

Follow my regular blog contribution at Jack Myers Media Network: In Terms of ROI. It is in the free section of the website at Bill Harvey at MediaBizBloggers.com.